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Pete
Pete, Engineer
Category: Electronics
Satisfied Customers: 24773
Experience:  Over 20 years of experience in the Electronics and IT industries.
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Please could you help me i have a samung ue40h6500st tv and

Customer Question

hi please could you help me i have a samung ue40h6500st tv and samsung hw-ms550 soundbar when i connect it to bt i can't get the remote to work on the tv for the sound bar
JA: Are there buttons on the side, bottom, or back of your UE40H6500ST?
Customer: tv remote
JA: What menu options can you access, if any?
Customer: i can get to sound but not to multiroom link
JA: Anything else you want the TV Expert to know before I connect you?
Customer: no thats cool thank you
Submitted: 6 days ago.
Category: Electronics
Expert:  Pete replied 6 days ago.

Hi! My name is Pete. I am the expert who will be assisting you today.

Customer: replied 6 days ago.
hi pete
Expert:  Pete replied 6 days ago.

What is the model number of the remote that you are using?

Expert:  Pete replied 5 days ago.

The remote may need to be programmed to control the volume.

Please let me know the model number if you need further assistance with this.

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Please let me know if you have any further questions on this topic and I'll be happy to help.

 

Pete.