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Ask Viet - Technician Your Own Question
Viet - Technician
Viet - Technician, Technician
Category: Electronics
Satisfied Customers: 47588
Experience:  Electronics Tech. Troubleshoot consumer electronics devices.
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I was on recently and got cut off can you reconnect, asus

Customer Question

I was on recently and got cut off can you reconnect
JA: What's the brand and model of your product?
Customer: asus laptop
JA: What's the model and Operating System (OS) of your Asus?
Customer: nic
JA: What have you tried so far with your Asus? Have you installed any updates recently?
Customer: microsoft
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: It is new and I was fryibg to get your tec to transfer my microsoft works from my old toshiba to my new asus
Submitted: 13 days ago.
Category: Electronics
Expert:  Viet - Technician replied 12 days ago.

Hi,
I'm sorry about your computer issue. I'm glad to assist you today. Please sign in your Microsoft account at the website below:

http://www.office.com/myaccount

- Then install your Microsoft Office if it's there.

- If needed, you can download / install the free OpenOffice program at the website below and use it:

https://www.openoffice.org

We can schedule a time. Please reply at the box below, then click on the Send button below. Thank you for your patience.