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Hi there and welcome to Just Answer, my name is ***** ***** I look forward to helping you.
I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.
To do this, connect the Sky Box to the HDMI 1 port on your TV, then turn on your TV, set it to HDMI 1 via the input or source button on the TV remote and you should then see the display from the Sky box.
Let me know how you go please
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