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Hi there and welcome to Just Answer, my name is Richard and I look forward to helping you.
I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.
To do this, connect the Sky Box to the HDMI 1 port on your TV, then turn on your TV, set it to HDMI 1 via the input or source button on the TV remote and you should then see the display from the Sky box.
Let me know how you go please
What were the results?