How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Richard Your Own Question
Richard, Engineer
Category: Electronics
Satisfied Customers: 65642
Experience:  Electronics Engineer
Type Your Electronics Question Here...
Richard is online now

I have a BT cordless telephone and answer machine. No one

This answer was rated:

Hi I have a BT cordless telephone and answer machine. No one can leave a message for me as it says my voicemail if full. I have cleared all messages but still noone can leave a message
JA: What's the brand/model of your phone system?
Customer: BT 066876
JA: How long has this been going on with your phone system? What have you tried so far?
Customer: two weeks have deleted all messages and it says no messages and none saved.
JA: Anything else you want the Phone Expert to know before I connect you?
Customer: Just want to know how to enable the phone to record messages as far as I know I dont have a voicemail just an answer phone?

Hi there and welcome to Just Answer, my name is ***** ***** I look forward to helping you.

I’m sorry to hear you're having trouble with your phone. I know that can be frustrating. Hopefully, we can get this resolved quickly.

Please remove the power to the base unit and the batteries from the handset
Then wait 10 minutes, connect the power to the base unit, put the batteries in the handset and tell me if it then functions correctly.
Please let me know the results
Thank you

Richard and 2 other Electronics Specialists are ready to help you
Customer: replied 6 months ago.
did as you advised and have also put new batteeries in and answer machine is now taking messages