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Pete
Pete, Engineer
Category: Electronics
Satisfied Customers: 25123
Experience:  Over 20 years of experience in the Electronics and IT industries.
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I am signed in for Britbox on my laptop. I want to watch it

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I am signed in for Britbox on my laptop. I want to watch it on my smart TV - what do it need to do?
JA: What's the brand and model number of your TV? How old is it?
Customer: Panasonic TX-40GX800B bought January 2020
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: When I click on to the Britbox app, it says it is not available and to check the aerial.
JA: How long has this been an issue with your TX-40GX800B? What happened right before this?
Customer: The TV works as normal. I have no need for any of the other apps.
JA: Anything else you want the TV Expert to know before I connect you?
Customer: No

Hi! My name is Pete. I am the expert who will be assisting you today.

Customer: replied 16 days ago.
Hello Pete! Can you help me, please?

The easiest way to watch Britbox on your Panasonic TV is to use a Chromecast device - you can then install the Britbox app on the Chromecast and view it on your TV:

https://www.amazon.co.uk/Google-Chromecast-Mediastick-Marvell-MARVELL/dp/B07M9BKHNZ

Please let me know if you have any further questions on this topic and I'll be happy to help.

 

Pete.

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