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Hi there and welcome to Just Answer, my name is Richard and I look forward to helping you.
I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.
It will answer any questions you ask it, play music when asked.
If you have smart lights installed like Philips Hue it will turn these on and off when asked.
Any smart device it can control.
If you need to know anything else, please let me know.
I did reply to you with an answer, but you may have missed it, no problem I repeated it below