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Richard
Richard, Engineer
Category: Electronics
Satisfied Customers: 66807
Experience:  Electronics Engineer
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Can I transfer a hard copy to my computer as well as

Customer Question

Can I transfer a hard copy to my computer as well as printing it?
JA: What's the brand and model of your printer?
Customer: Canon Pixma 6853
JA: How long has this been going on with your Pixma?
Customer: From the start but discovered later since we never really use it this way.
JA: When did you last update the Operating System (OS) on the computer or device you're printing from?
Customer: Can't remember - maybe a year ago after the computer was fixed
JA: Anything else you want the Printer Expert to know before I connect you?
Customer: No
Submitted: 7 months ago.
Category: Electronics
Expert:  Richard replied 7 months ago.

Hi there and welcome to Just Answer, my name is ***** ***** I look forward to helping you.

I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.

If you choose to scan then you can also scan the paper to the computer and then also print the scan.

If you do not know how to scan, please tell me if you are using a windows or mac computer please.

Thank you

Customer: replied 7 months ago.
Windows
Expert:  Richard replied 7 months ago.

Thanks

Click start,

Type windows fax and scan into Start. Doing so will search for the Windows Fax and Scan app.

Open this, click on Scan and you can scan here to the computer.

Let me know how you go please