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Richard
Richard, Engineer
Category: Electronics
Satisfied Customers: 60550
Experience:  Electronics Engineer
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Is it possible to change my PS4 ACCOUNT which I purchased in

Customer Question

Hi there is it possible to change my PS4 ACCOUNT which I purchased in NZ to the UK as I now live here, and have spent a lot of money on gift cards that I cant use at the moment
JA: How long have you had your PlayStation?
Customer: 5years
JA: What have you tried so far with your Sony product?
Customer: Ark ,Battlefeild, tekken, gran turismo
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: no
Submitted: 12 days ago.
Category: Electronics
Expert:  Richard replied 12 days ago.

Hi there and welcome to Just Answer, my name is Richard and I look forward to helping you.

I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.

You cannot change countries sorry, but you can keep using the account in the other country and you can add another account on the PS4 as well and use this for any local purchases you wish to make moving forward.

Customer: replied 12 days ago.
I have tried adding a new card but it will only allow me to add a card , with a bank based in NZ , how do I add another account
Expert:  Richard replied 12 days ago.

You create a new PSN account here

https://id.sonyentertainmentnetwork.com/create_account/

then sign in on that account on the PS4