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Pete
Pete, Engineer
Category: Electronics
Satisfied Customers: 26535
Experience:  Over 20 years of experience in the Electronics and IT industries.
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I am trying to re-tune a TV and I now have a blue screen and

Customer Question

I am trying to re-tune a TV and I now have a blue screen and cannot seem to get any channels at all!
JA: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your TV?
Customer: No I don't think so
JA: Was there a power outage recently?
Customer: No
JA: Anything else you want the TV Expert to know before I connect you?
Customer: I don't understand your question
Submitted: 7 months ago.
Category: Electronics
Expert:  Pete replied 7 months ago.

Hi! My name is***** will be assisting you today.

Expert:  Pete replied 7 months ago.

First, ensure the TV is set to the correct input.

Next, check that the aerial is positioned correctly and securely connected to the TV.

Then try scanning for available channels again.

Let me know if that works.

Customer: replied 7 months ago.
I have had a local TV repair man in and he has sorted my problem, thank you
Customer: replied 7 months ago.
I don't now need any more help thank you
Expert:  Pete replied 7 months ago.

Glad to hear it is sorted!

Have a great day,

Pete.