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Richard
Richard, Engineer
Category: Electronics
Satisfied Customers: 66764
Experience:  Electronics Engineer
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I am trying to set up my Samsung watch account but it won't

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I am trying to set up my Samsung watch account but it won't accept my email address
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: Tiscali
JA: How do you usually access your email? On a phone or tablet, or through a web browser?
Customer: Iphone and tablet
JA: What troubleshooting have you tried?
Customer: Just going round in circles
JA: Anything else you want the Email Expert to know before I connect you?
Customer: It said you could use some symbols within your email address the - being one of them but it doesn't like it

Hi there and welcome to Just Answer, my name is ***** ***** I look forward to helping you.

I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.

What is the message you get when it fails?

Please let me know

Customer: replied 7 months ago.
The boxes that accept your email address and password ***** outlined in red and the NEXT button is shaded

Can you please use my link below to reset the password

https://account.samsung.com/accounts/v1/MBR/resetPassword

Once the password ***** ***** try to sign into the account.

Please let me know exactly what happens

Thank you

Customer: replied 7 months ago.
No email address logged
Customer: replied 7 months ago.
Can't reset password ***** it doesn't know I have an account

If you do not have an account yet, please make one on my link below

https://account.samsung.com/

Customer: replied 7 months ago.
All I want to to is set up account so I can use the features of the watch

If you do not have an account yet, please make one on my link below

https://account.samsung.com/

Richard and 2 other Electronics Specialists are ready to help you