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I’m sorry to hear you're having trouble with your TV. I know that can be frustrating. Hopefully, we can get this resolved quickly- What video devices/ sources (such as cable box DVD player etc) are connected to the TV and does the problem occur on all video sources connected to the TV?
I am not available for a phone call at the moment, I am only able to help you here in the chat
The following troubleshooting step should be tried that will help- Disconnect the TV power cord from the power outlet for 10 minutes to reset, replug back in and check?The above is a simple troubleshooting technique and if that does not work, please reply back to me here and I will continue to assist
Hi there, any luck?
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