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Pete, Engineer
Category: Electronics
Satisfied Customers: 26534
Experience:  Over 20 years of experience in the Electronics and IT industries.
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I am trying to add a new email address to a new account..

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Hi I am trying to add a new email address to a new account..
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: outlook
JA: How do you usually access Outlook? On a phone or tablet, or through a web browser?
Customer: Macbook pro web browser
JA: What troubleshooting have you tried?
Customer: I am looking for the instruction on your websitethe Select Outlook > Preferences > Account.Click the plus (+) sign > New Account.Type your email address > Continue.
JA: Anything else you want the Email Expert to know before I connect you?
Customer: I cannot find outlook> preferences on my screen
Customer: replied 7 months ago.
Hi I am trying add a new email address to my
Customer: replied 7 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer: replied 7 months ago.
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 7 months ago.
Can you phone me

Hi there! My name is***** am the expert who will be assisting you today.

Customer: replied 7 months ago.
Customer: replied 7 months ago.
Sorry can't afford that

You can ignore any phone call offers that pop up - they are sent automatically.

Can you explain a little more about what you are trying to achieve - are you trying to view two different email accounts on your Macbook Pro?

Customer: replied 7 months ago.
Hi Pete I am trying to add two new email addresses to a new account i set up with Microsoft. I have logged into my account, but cannot see the instructions given on a microsoft page for adding new email addresses.."Outlook > Preferences > Account Click the plus (+) sign > New Account.." They are nowhere to be seen in my email account
Customer: replied 7 months ago.

Those instructions appear to be for the Outlook application on a computer, not Outlook online.

Try the following:

  1. Settings > View all Outlook settings > Sync email.

  2. Under Connected accounts, select Other email accounts.

  3. On the Connect your account page, enter a display name (the name recipients will see when they receive an email message from you) and the full email address and password ***** the email account you want to connect to your account.

Customer: replied 7 months ago.
I have to install the whole office 365 program? Is that correct?
Customer: replied 7 months ago.
I cannot seem to find the Outlook application on its own..

No, you don't have to install it. You can do this online using the instructions I provided.

Customer: replied 7 months ago.
Sorry I am being a bit dumb here...Do you have a link that I can click on to find Outlook On Line as it diverts me to the inbox of the app and once there, there is no way to access the settings to View all Outlook settings

You will need to click on the Settings cog - see attached:

Customer: replied 7 months ago.
Thank you for that..I will continue to look at this be back in touch later for further help.

You are very welcome :)
Have a good weekend!

Pete and other Electronics Specialists are ready to help you
Customer: replied 7 months ago.
You too, thanks for your help