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Thank you for your question. My name is Richard and I look forward to assisting you.I’m sorry to hear you're having trouble with your account. I know that can be frustrating. Hopefully, we can get this resolved quickly.
Can you please use my link below to reset the passwordhttps://help.aol.com/articles/account-management-managing-your-aol-passwordOnce the password is reset, try to sign into the account.Please let me know exactly what happensThank you
The link I gave though is to reset the password, how did you go with this?
You are welcome.