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Richard
Richard, Engineer
Category: Electronics
Satisfied Customers: 61514
Experience:  Electronics Engineer
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My Huawei honor 20 has mobile network not available how do I

Customer Question

my Huawei honor 20 has mobile network not available how do I fix it
JA: How long have you had your Honor?
Customer: 9 months
JA: What have you tried so far with your Huawei product?
Customer: nothing yet cannot make calls or text
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: no
Submitted: 5 days ago.
Category: Electronics
Expert:  Richard replied 5 days ago.

Hi there and welcome to Just Answer, my name is Richard and I look forward to helping you.
I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.
Can you please hold the power button on the phone until you see a menu and choose power off.
Then power on the phone and tell me how it now functions.
Thank you