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Richard
Richard, Engineer
Category: Electronics
Satisfied Customers: 61691
Experience:  Electronics Engineer
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Calls going straight to answer phone, S20 128G vodafone,

Customer Question

calls going straight to answer phone
JA: What's the brand/model and Operating System (OS) of your smartphone?
Customer: S20 128G vodafone
JA: How long has this been going on with your smartphone? What have you tried so far?
Customer: since putting in new sim
JA: Anything else you want the Smartphone Expert to know before I connect you?
Customer: No
Submitted: 7 days ago.
Category: Electronics
Expert:  Richard replied 7 days ago.

Hi there and welcome to Just Answer, my name is Richard and I look forward to helping you.
I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.
Can you please hold the power button on the phone until you see a menu and choose power off.
Then power on the phone and tell me how it now functions.
Thank you

Customer: replied 7 days ago.
usual intro screen
Expert:  Richard replied 7 days ago.

Is it now working correctly?