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Richard
Richard, Engineer
Category: Electronics
Satisfied Customers: 61870
Experience:  Electronics Engineer
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I have no signal on my TV, It’s nothing to do with my TV It

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I have no signal on my TV
JA: What's the brand and model number of your TV? How old is it?
Customer: It’s nothing to do with my TV It works perfectly. I’ve checked BBC IZtV etc and none of them have a signal. It worked perfectly last night
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Tv menu works
JA: How long has this been an issue? What happened right before this?
Customer: See above. It worked perfectly last night. This has occurred this morning when I turned on TV at6:30
JA: Anything else you want the TV Expert to know before I connect you?
Customer: ?

Hi there and welcome to Just Answer, my name is Richard and I look forward to helping you.

I’m sorry to hear you're having trouble with your TV. I know that can be frustrating. Hopefully, we can get this resolved quickly.

Please note, a rating is only needed when we are finished.

Can you please remove the power to the TV (so unplug it from the power socket).

Then wait 10 minutes, connect the power again to the TV, turn it on and tell me please if it is now operating correctly.

Let me know the results please

Customer: replied 9 days ago.
Done

Thanks, let me know the results please

Customer: replied 9 days ago.
Tv still not working

What is the TV connecting to for a signal? eg: Cable box?

Customer: replied 9 days ago.
Tv is connected to talk talk box
Customer: replied 9 days ago.
I can see list of channels and the recorded programs work. If you go to signal strength it say 0%

Remove the power to the talktalk box, wait 3 minutes, connect the power and tell me how it then functions please

Customer: replied 9 days ago.
I’ve done that already
Customer: replied 9 days ago.
I believe it’s a talktalk problem !

Which port on the TV is the TalkTalk box connected to? eg: HDMI 1? Check this and use the input button to set the TV to that HDMI port please.

Customer: replied 9 days ago.
It’s on HDM1

use the input button on the remote for the TV to set the TV to that HDMI port please, HDMI 1

Customer: replied 9 days ago.
The settings are the same as they were last night when it worked perfectly !

Can you please

use the input button on the remote for the TV to set the TV to that HDMI port please, HDMI 1

Customer: replied 9 days ago.
I’ve pushed input button and now have maessage saying Nosignal
Customer: replied 9 days ago.
??
Customer: replied 9 days ago.
Anyone there ??

Yes I am here, the instructions are to push the input button till you are on HDMI 1 please

Customer: replied 9 days ago.
I’m on HDM 1. I’ve checked all stations that are purchased eg Sky Sport work - it’s the others that don’t

So now you do not get a no signal message correct? But channels?

If not, what is now this new issue you have?

Customer: replied 9 days ago.
The issue is simply I cannot get BBC ITV etc on my TV. I can get the ones like Sky (paid for).

ok, your issue was stated as

I have no signal on my TV

But if you do get a signal but are missing some channels, please call TalkTalk on 0345 172 0044

To check your account.

Let me know how you go please

Richard and other Electronics Specialists are ready to help you