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Hi there and welcome to Just Answer, my name is Richard and I look forward to helping you.
I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.
the issue is the browser does not work for Youtube, it is a TV browser so it is much more simpler then a computers browser.
Go to the Smart Hub on the TV then locate the Youtube app and use it via this.
Let me know please how you go
Ok, it means it is not part of your TV, what you will need is a Roku device which you can get here.
This you then connect to the HDMI port on your TV.
It will then allow you to access this app plus hundreds of others, but you will need this to get the app for the TV.
If you would like any additional information, please let me know.
All the best