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Pete
Pete, Engineer
Category: Electronics
Satisfied Customers: 26015
Experience:  Over 20 years of experience in the Electronics and IT industries.
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I have a new Brother printer HL-1210W, but microsoft buts in

Customer Question

i have a new Brother printer HL-1210W, but microsoft buts in and take control. W10
JA: What kind of computer or device are you printing from?
Customer: HP Envy
JA: How long has this been going on with your HL-1210W?
Customer: ever since new - intermittently. i have tried to sort it but to no avail
JA: When did you last update the Operating System (OS) on the computer or device you're printing from?
Customer: Microsoft updates wwhenever it likes
JA: Anything else you want the Printer Expert to know before I connect you?
Customer: no - i have tried to make the printer as default but it does not work
Submitted: 17 days ago.
Category: Electronics
Expert:  Pete replied 17 days ago.

Hi! My name is***** am the expert who will be assisting you today.

Expert:  Pete replied 17 days ago.

Have you tried installing the latest print driver from the Brother website?

Would you like remote assistance to set this printer as your default?

Expert:  Pete replied 14 days ago.

Try installing the latest print driver from the Brother website and let me know if that works.

Please let me know if you have any further questions on this topic and I'll be more than happy to help.

Have a good weekend and stay safe,

Pete.