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Pete
Pete, Engineer
Category: Electronics
Satisfied Customers: 25991
Experience:  Over 20 years of experience in the Electronics and IT industries.
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Our digihome smart tv has sound but no picture, There is an

Customer Question

Our digihome smart tv has sound but no picture
JA: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your TV?
Customer: There is an HDMI 2 and 3 and a yellow land jack
JA: Was there a power outage recently?
Customer: No
JA: Anything else you want the TV Expert to know before I connect you?
Customer: Just that switched it off as normal last night and then switched it on this morning with this problem
Submitted: 13 days ago.
Category: Electronics
Expert:  Pete replied 13 days ago.

Hi! My name is***** am the expert who will be assisting you today.

If you press the menu button, can you see the on-screen menu ok?

Expert:  Pete replied 9 days ago.

If you cannot see the on-screen menu then the display has likely failed, and a repair would be costlier than a new TV.

Please let me know if you have any further questions on this topic and I'll be more than happy to help.

Have a good day and stay safe,

Pete