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Pete
Pete, Engineer
Category: Electronics
Satisfied Customers: 27329
Experience:  Over 20 years of experience in the Electronics and IT industries.
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I HAVE A SAMSUNG TV AND A MESSAGE IS COMING UP WEAK OR NO

Customer Question

I HAVE A SAMSUNG TV AND A MESSAGE IS COMING UP WEAK OR NO SIGNAL. I HAVE CHECKED LEADS ETC BUT TO NO AVAIL
JA: What Samsung model do you have? How old is it?
Customer: LT32E390SX/SU ABOUT 4 YEARS
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: THE MENUE WORKS CANNOT GET ANY CHANNELS
JA: How long has this been an issue with your Samsung? What happened right before this?
Customer: MONDAY THIS WEEK, JUST WATCHING COVID 19 UPDATE WHEN IT JUST WENT OFF
JA: Anything else you want the TV Expert to know before I connect you?
Customer: THE ONLY THING WORKING IS THE I PLAYER
Submitted: 8 months ago.
Category: Electronics
Customer: replied 8 months ago.
WATCHING COVID UPDATE MONDAY EVENING WHEN SCREEN WENT BLANK WIT WEAK OR NO SIGNAL MESSAGE. TRIED ANOTHER TV TO CHECK ARIAL CONNECTIONS AND ALL WAS OK.
Expert:  Pete replied 8 months ago.

Hi! My name is***** am the expert who will be assisting you today.

Expert:  Pete replied 8 months ago.

Did you connect the other TV to the exact same aerial connection, or did it use a different connection to the same aerial?

Expert:  Pete replied 8 months ago.
If you used the exact same aerial connection and you are still getting a weak or no signal then the TV's built-in tuner is faulty....