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Hi! My name is***** am the expert who will be assisting you today.
If the page numbers are in the header or footer area then they will be greyed out when you're working on the main body of your document.
To edit the page numbers section, you will need to make that area of your document active first.
Please let me know if you have any further questions on this topic and I'll be more than happy to help.
Have a good weekend and stay safe,
Is the document in Read-Only mode?
Can you edit other parts of the document?
Can you edit other parts of the document ok?
Page numbers in Word are straight-forward fields, so you don't need to click on the Page Numbers icon to add them.
Try adding page numbers using the following method instead: you can insert a Page Number field by pressing Alt+Shift+P.
Glad to hear it worked!
You are very welcome :)