How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Pete Your Own Question
Pete, Engineer
Category: Electronics
Satisfied Customers: 28001
Experience:  Over 20 years of experience in the Electronics and IT industries.
Type Your Electronics Question Here...
Pete is online now

I'm losing 3 inches of my screen, Tx_43fs352b, It only

Customer Question

I'm losing 3 inches of my screen
JA: What's the brand and model of your product?
Customer: Tx_43fs352b
JA: What have you tried so far?
Customer: It only happens on sky, and I've gone through settings with sky but no change
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: No I don't think so
Submitted: 1 year ago.
Category: Electronics
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer: replied 1 year ago.
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Pete replied 1 year ago.

Hi! My name is***** am the expert who will be assisting you today.

Expert:  Pete replied 1 year ago.

Press Home on your Sky Q remote, then select Settings, followed by Setup. Select Audio visual, then Picture resolution and select the resolution you want, to best fit your screen.


Please let me know if you have any further questions on this topic and I'll be more than happy to help.

Have a good day and stay safe,