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Pete
Pete, Engineer
Category: Electronics
Satisfied Customers: 28006
Experience:  Over 20 years of experience in the Electronics and IT industries.
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Poor wifi, talktalk, nothing, no

Customer Question

Poor wifi
JA: Who makes your router?
Customer: talktalk
JA: What have you tried so far?
Customer: nothing
JA: Anything else you want the Network Expert to know before I connect you?
Customer: no
Submitted: 1 year ago.
Category: Electronics
Expert:  Pete replied 1 year ago.

Hi! My name is***** am the expert who will be assisting you today.

Expert:  Pete replied 1 year ago.

1. Test the speed on your broadband line

Find out what speed you’re actually getting.You can run a speed test using Ofcom’s mobile and broadband checker.

2. Move your router clear of other devices

Keep your router far away from other electrical devices, and those which work wirelessly. Halogen lamps, dimmer switches, stereos and computer speakers, some types of baby monitors, TVs and computer monitors can all affect your wifi if they’re too close to your router and affecting the signal.

3. Lower the demands on your connection

The more devices that use your wifi, the lower the speed you get. Devices like tablets and smartphones often work in the background, so switch off wifi reception on these when you’re not using them.