How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Pete Your Own Question
Pete, Engineer
Category: Electronics
Satisfied Customers: 28006
Experience:  Over 20 years of experience in the Electronics and IT industries.
Type Your Electronics Question Here...
Pete is online now

Poor wifi, talktalk, nothing, no

Customer Question

Poor wifi
JA: Who makes your router?
Customer: talktalk
JA: What have you tried so far?
Customer: nothing
JA: Anything else you want the Network Expert to know before I connect you?
Customer: no
Submitted: 1 year ago.
Category: Electronics
Expert:  Pete replied 1 year ago.

Hi! My name is***** am the expert who will be assisting you today.

Expert:  Pete replied 1 year ago.

1. Test the speed on your broadband line

Find out what speed you’re actually getting.You can run a speed test using Ofcom’s mobile and broadband checker.

2. Move your router clear of other devices

Keep your router far away from other electrical devices, and those which work wirelessly. Halogen lamps, dimmer switches, stereos and computer speakers, some types of baby monitors, TVs and computer monitors can all affect your wifi if they’re too close to your router and affecting the signal.

3. Lower the demands on your connection

The more devices that use your wifi, the lower the speed you get. Devices like tablets and smartphones often work in the background, so switch off wifi reception on these when you’re not using them.