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Pete
Pete, Engineer
Category: Electronics
Satisfied Customers: 27993
Experience:  Over 20 years of experience in the Electronics and IT industries.
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The picture does not show the Tv stays daily on the guid,

Customer Question

The picture does not show the Tv stays daily on the guid
JA: What's the brand and model number of your TV? How old is it?
Customer: Sony,model KDL32WE673Serial no (###) ###-####ate of manufacture 2017/4
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: The menu comes up I don't understand the second question
JA: How long has this been an issue with your KDL32WE673SERIAL? What happened right before this?
Customer: It started yesterday. I think it worked
JA: Anything else you want the TV Expert to know before I connect you?
Customer: It seems very odd to me
Submitted: 1 year ago.
Category: Electronics
Expert:  Pete replied 1 year ago.

Hi! My name is***** am the expert who will be assisting you today.

Customer: replied 1 year ago.
which would you prefer
Customer: replied 1 year ago.
ok
Customer: replied 1 year ago.
What is happening now?
Customer: replied 1 year ago.
nothing has happened
Expert:  Pete replied 1 year ago.
Sorry for any delay at this exceptionally busy time.
First, try unplugging everything for 10 minutes, then plug everything back in and turn it all back on again. Let me know if that works...