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Pete
Pete, Engineer
Category: Electronics
Satisfied Customers: 27993
Experience:  Over 20 years of experience in the Electronics and IT industries.
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I keep getting a notification saying I've signed out of my

Customer Question

I keep getting a notification saying I've signed out of my samsung account when i try to log in I get a verification code in letters problem is the screen only lets me input numbers numbers
JA: Just to clarify, what device or product are you trying to access?
Customer: I get it on mys5e
JA: How long have you had your MYS5E?
Customer: 1year
JA: What have you tried so far with your Samsung product?
Customer: I've tryed looking in settings but cannot stop it
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: No
Submitted: 1 year ago.
Category: Electronics
Expert:  Pete replied 1 year ago.

Hi! My name is***** am the expert who will be assisting you today.

Customer: replied 1 year ago.
Hi Pete hope you can help
Expert:  Pete replied 1 year ago.

Sorry for any delay at this exceptionally busy time.

If you have 2 step verification set up then you will need to do one of the following:

1. Sign in to your Samsung Account with your ID and password.

2. Select one of the verification methods you’ve set up for your account.

  • Text message: Click Send code, then enter the verification code we send to your phone.
  • Authenticator app: Click Send code, then enter the verification code we send to your phone.
  • Galaxy device notification: Click Send code, then enter the verification code we send to your Samsung phone.
  • Backup code: Enter one of the backup codes generated when you turned on two-step verification.

3. Click Verify to finish signing in to your account.