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Richard
Richard, Engineer
Category: Electronics
Satisfied Customers: 74804
Experience:  Electronics Engineer
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My working Canon 2550S printer has stopped working. It is

Customer Question

my working Canon 2550S printer has stopped working. It is showing "printer is off line"
JA: How are you connecting to your 2550S: wirelessly or by USB?
Customer: USB
JA: When did you last update the printer driver software?
Customer: Dont know!
JA: Anything else you want the Printer Expert to know before I connect you?
Customer: Printer is showing ***** *****ght
Submitted: 1 year ago.
Category: Electronics
Expert:  Richard replied 1 year ago.

Thank you for your question, my name is ***** ***** I look forward to assisting you.

I’m sorry to hear you're having trouble with your printer. I know that can be frustrating. Hopefully, we can get this resolved quickly.

Please note, a rating is only needed when we are finished.

Can you please remove the power to the printer (so unplug it from the power socket).

Then wait 10 minutes, connect the power again to the printer, turn it on and tell me please if it is now operating correctly.

Let me know the results please