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Richard
Richard, Engineer
Category: Electronics
Satisfied Customers: 74727
Experience:  Electronics Engineer
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Top of picture cut off, Toshiba? went into service picture

Customer Question

Top of picture cut off
JA: What's the brand and model of your product?
Customer: Toshiba ?
JA: What have you tried so far with your Toshiba product?
Customer: went into service picture still the same
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: Lost the remote using sky remote
Submitted: 1 year ago.
Category: Electronics
Expert:  Richard replied 1 year ago.

Hi there and welcome to Just Answer, my name is ***** ***** I look forward to helping you.

I’m sorry to hear you're having trouble with your TV. I know that can be frustrating. Hopefully, we can get this resolved quickly.

Please note, a rating is only needed when we are finished.

Can you please remove the power to the TV and any other devices connecting to the TV such as a cable box ect (so unplug it from the power socket).

Then wait 10 minutes, connect the power again to the TV and connecting devices, turn it on and tell me please if it is now operating correctly.

Let me know the results please