How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Richard Your Own Question
Richard
Richard, Engineer
Category: Electronics
Satisfied Customers: 74808
Experience:  Electronics Engineer
32989067
Type Your Electronics Question Here...
Richard is online now

I require another e.mail as i am told my e,.mail is being

Customer Question

i require another e.mail as i am told my e,.mail is being used.
JA: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?
Customer: talk.talk
JA: How do you usually access your email? On a phone or tablet, or through a web browser?
Customer: via my computer
JA: What troubleshooting have you tried?
Customer: nothing i am 88 and not computer literate
JA: Anything else you want the Email Expert to know before I connect you?
Customer: no
Submitted: 1 year ago.
Category: Electronics
Expert:  Richard replied 1 year ago.

Thank you for your question. My name is ***** ***** I look forward to assisting you.
I’m sorry to hear you're having trouble with your account. I know that can be frustrating. Hopefully, we can get this resolved quickly.

Can you please use my link below to reset the password
https://community.talktalk.co.uk/t5/authentication/forgotpasswordpage
Once the password ***** ***** try to sign into the account.
Please let me know exactly what happens
Thank you