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Richard
Richard, Engineer
Category: Electronics
Satisfied Customers: 74882
Experience:  Electronics Engineer
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My sister transferred money in to my PayPal and used the

Customer Question

Hi my sister transferred money in to my PayPal and used the wrong email
JA: Which PayPal product do you have?
Customer: Just the PayPal account
JA: What have you tried so far with your PayPal software?
Customer: My PayPal account is***@******.*** my sister transferred 50 into an email address that I don’t have she got wrong email she sent it to***@******.*** which isn’t my PayPal account
JA: Anything else you want the Email Expert to know before I connect you?
Customer: I just don’t know how to retrieve the money as said she sent it to wrong email acc
Submitted: 1 year ago.
Category: Electronics
Expert:  Richard replied 1 year ago.

Hi there and welcome to Just Answer, my name is ***** ***** I look forward to helping you.

I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.

In order to try to receive the money back, please follow the steps here

https://www.paypal.com/us/smarthelp/article/i-sent-money-to-the-wrong-email-address,-but-the-payment-is-completed.-what-do-i-do-faq1467

Let me know how you go please