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Richard
Richard, Engineer
Category: Electronics
Satisfied Customers: 74900
Experience:  Electronics Engineer
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When trying to lig in password I get an answer Sorry,

Customer Question

When trying to lig in password ***** get an answer Sorry
JA: Just to clarify, what device or product are you trying to access?
Customer: Seemstohavegone wrong
JA: What's the brand and model of your product?
Customer: Please try again
JA: What have you tried so far?
Customer: What do I do
JA: The Technician will be able to walk you through that. Anything else you want the Electronics Expert to know before I connect you?
Customer: Have tried to change password ***** times then to creste new account but get bacj I have an account.... Log in...... But have firgotten password
Submitted: 1 year ago.
Category: Electronics
Expert:  Richard replied 1 year ago.

Hi there and welcome to Just Answer, my name is ***** ***** I look forward to helping you.
I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.
On the page you sign into your email account with, choose the option on the sign in page to reset the password.
Once done, use the new password ***** sign in.
Let me know how you go please.
Thank you

Customer: replied 1 year ago.
When i do this the znsser is
We're sorry
Something seems go have gone wrong
Please try again
Expert:  Richard replied 1 year ago.

What is the email address with the issue?

Customer: replied 1 year ago.
Do how do I get a new password ***** the above answer
I have tried dozens of times for days and still get that answer
Expert:  Richard replied 1 year ago.

What is the email address with the issue?

Customer: replied 1 year ago.
O K
Expert:  Richard replied 1 year ago.

What is the email address with the issue?

Customer: replied 1 year ago.
Customer: replied 1 year ago.
Are you still there?
Expert:  Richard replied 1 year ago.

Can you please use my link below to reset the password

https://www.bt.com/forgotmypassword

Once the password ***** ***** try to sign into the account.

Please let me know exactly what happens

Thank you

Customer: replied 1 year ago.
That signed me into my BT account
Im trying go use my Pay Pal
Customer: replied 1 year ago.
Are you still with me?
Customer: replied 1 year ago.
Hello
Expert:  Richard replied 1 year ago.

Can you please use my link below to reset the password

https://account.live.com/password/reset

Once the password ***** ***** try to sign into the account.

Please let me know exactly what happens

Thank you

Customer: replied 1 year ago.
I am still having problems with Pay Pal account!!
Customer: replied 1 year ago.
Hello!
Expert:  Richard replied 1 year ago.

What exactly happen when you did my last instructions?

Customer: replied 1 year ago.
I logged in and cha ged pSsword zfter getting z pin
Then. Tried to get info from site and pay via PayPal
Still no luck
Expert:  Richard replied 1 year ago.

What happened when you tried to sign in with the correct password?

Customer: replied 1 year ago.
Told me to try later and reset my password
Left for sn hour and. Nothing put in my new password ***** same message...... getting scunnered!!
Customer: replied 1 year ago.
I am on truthfinder usa and have a full report
To obtsin the report I need to pay
Usually I use visa but they dont take british cards so I have to use paypal which I have an account with but have forgotten my password
This is what I need help with
Have tried dozens of times to change snd I get
Sorry
Something serms to have gone wrong
Please yry agsin
Which I have a million times
Expert:  Richard replied 1 year ago.

You will then need to please call on(###) ###-####and have it reset over the phone

Let me know how you go please

Customer: replied 1 year ago.
That number is ***** available
Customer: replied 1 year ago.
Only 10 numbers
Customer: replied 1 year ago.
Hello!!
Expert:  Richard replied 1 year ago.

Please then use

(###) ###-####6100
Customer: replied 1 year ago.
Did not get an answer
Expert:  Richard replied 1 year ago.

My last message was

Please then use

(###) ###-####6100