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Viet - Technician
Viet - Technician, Technician
Category: Electronics
Satisfied Customers: 50279
Experience:  Electronics Tech. Troubleshoot consumer electronics devices.
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How do I reinstate apps lost during Refresh. I have lost

Customer Question

how do I reinstate apps lost during Refresh. I have lost Google! I have lost my printer! And I have lost my lifetime update for my GarminSatNav.
JA: What's the brand and model of your printer?
Customer: The printer is a Canon MG3550
JA: How long has this been going on with your MG3550?
Customer: just since I used Refresh about 3 days ago.
JA: When did you last update the Operating System (OS) on the computer or device you're printing from?
Customer: I have never updated the Operating System
JA: Anything else you want the Printer Expert to know before I connect you?
Customer: No. But, as I said, I have also lost Google & Garmin lifetime update
Submitted: 2 months ago.
Category: Electronics
Expert:  Viet - Technician replied 2 months ago.

Hi,
I'm sorry about your computer issue. I'm glad to assist you today.

  1. Please download / install the Google Chrome program at the website below:
    http://www.chrome.com
  2. Please download / install the MG3500 series MP Drivers (or the driver & software) at the website below:
    https://www.canon.co.uk/support/consumer_products/products/fax__multifunctionals/inkjet/pixma_mg_series/pixma_mg3550.html?type=drivers
  3. Please download / install the Garmin Express program at the website below, and use it to update your GPS device:
    https://www.garmin.com/en-US/software/express/windows/

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