How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Richard Your Own Question
Richard
Richard, Engineer
Category: Electronics
Satisfied Customers: 65677
Experience:  Electronics Engineer
32989067
Type Your Electronics Question Here...
Richard is online now

LenovoV110-151SK timed out how can i sgn in, 1 year, Enter

Customer Question

LenovoV110-151SK timed out how can i sgn in
JA: How long have you had your LENOVOV110-151SK?
Customer: 1 year
JA: What have you tried so far?
Customer: Enter my password ***** ot says time restrictions try ahain
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: No
Submitted: 2 months ago.
Category: Electronics
Expert:  Virtual-mod replied 2 months ago.
Hello,

I've been working hard to find a Professional to assist you with your question, but sometimes finding the right Professional can take a little longer than expected.

I wonder whether you're ok with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you.

Thank you!
Expert:  Richard replied 2 months ago.

Hi there and welcome to Just Answer, my name is ***** ***** I look forward to helping you.

I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.

Please disconnect the power cable to the computer then hold the power button in for 60 seconds then release.

Then connect the power cable, power it on and tell me how it now functions.

Please let me know the results.

Thank you

Customer: replied 2 months ago.
Same result my account has time restrictions that prevent me from signing in
Expert:  Richard replied 2 months ago.

Ok, you need to wait until you are able to sign in then to disable time restrictions

Which time was this set to?

Customer: replied 2 months ago.
Ok will do set for wrong time restriction thankyou for your help
Expert:  Richard replied 2 months ago.

You are welcome

Customer: replied 2 months ago.
10
Expert:  Richard replied 2 months ago.

Thanks