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Robert H
Robert H, CCIE
Category: Electronics
Satisfied Customers: 4930
Experience:  Computer and IT support Engineer
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I cant log onto Netflix through my smart tv as your app

Customer Question

I cant log onto Netflix through my smart tv as your app freezes with the message connecting
JA: Are you getting any error messages when you try to connect to Netflix?
Customer: No My tv is ue32d6530
JA: How is your Internet connection? Have you tried unplugging your modem and router, then plugging them back in?
Customer: advused by netflix to unplug tv for 5 mins and restart ng
JA: Anything else you want the TV Expert to know before I connect you?
Customer: Midem and router working signal ok
Submitted: 2 months ago.
Category: Electronics
Expert:  Robert H replied 2 months ago.

Hello and welcome to JustAnswer, an independent Question & Answer web portal. My name is ***** ***** I am happy to be assisting you today! ūüėä

Please note: If you get an offer for premium service please hold off on that for now. That offer is automatically generated by this website, not by me. I can offer you whatever is needed to solve your problem.
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I’m so sorry to hear about your issue. I know that can be frustrating. Hopefully, we can get this resolved quickly.

Please reset your Amazon password ***** the link below:

https://amzn.to/2JH2DEm

Thank you very much for your time & patience while I typed up your response. Also, thank you for giving me the chance to help out today.

If there is anything else that I can help with today, please let me know. My goal is to provide excellent service to you!

Thank you,(Your friendly expert)

Customer: replied 2 months ago.
Ive reset my password ***** what?
Customer: replied 2 months ago.
Ive just noticed your charge. Pleae cancel phone call
Customer: replied 2 months ago.
Can you advise on this issue?
Customer: replied 2 months ago.
Still waiting
Customer: replied 2 months ago.
Is anybody there
Expert:  Robert H replied 2 months ago.

I see you've requested a premium service. I am unable to accept at this time, but the request is available to all experts. In the meantime, please try out the steps I have provided. Thanks!

Customer: replied 2 months ago.
Im online waiting for a reply
Expert:  Robert H replied 2 months ago.

Yes - you are in the queue