How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Richard Your Own Question
Richard, Engineer
Category: Electronics
Satisfied Customers: 74900
Experience:  Electronics Engineer
Type Your Electronics Question Here...
Richard is online now

My seagate network drive does not show up on my MacBook Pro

This answer was rated:

My seagate network drive does not show up on my MacBook Pro So it does not work as it used to
JA: Does the hard drive icon appear on your desktop?
Customer: No it does not
JA: Have you tried accessing the drive on a different computer?
Customer: no don't have one It worked perfect until I moved to an other house
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: no

Hi there and welcome to Just Answer, my name is ***** ***** I look forward to helping you.

I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.

Disconnect the drive to the Mac

Shut down your Mac.
Find Command (⌘), Option, P, and R on your keyboard.
Turn on your Mac.
Press and hold the Command-Option-P-R keys immediately after you hear the startup sound.
Hold these keys until the computer restarts and you hear the startup sound for a second time.
Release the keys.

then connect the drive and tell me if it now shows please

Customer: replied 1 year ago.
My drive is a network drive not connected by USB

If you connect it via USB does it show up?

Richard and 3 other Electronics Specialists are ready to help you