Ask an Electronics Question, Get an Answer ASAP!
Hi there and welcome to Just Answer, my name is ***** ***** I look forward to helping you.
I’m sorry to hear you're having trouble with your TV. I know that can be frustrating. Hopefully, we can get this resolved quickly.
Please note, a rating is only needed when we are finished.
Can you please remove the power to the TV and any other devices connecting to the TV such as a cable box ect (so unplug it from the power socket).
Then wait 10 minutes, connect the power again to the TV and connecting devices, turn it on and tell me please if it is now operating correctly.
Let me know the results please
Can you disconnect everything from the TV, so cable box, Bluray player, Antenna ect
Then connect only the power, power it on and tell me how it then functions please
To check, did you do my last instructions? Repeated below
Did you see my last two messages I sent to you? As you seem to skip answering the question so I am not sure if you see them
Thank you for replying on this.
yes, as the input is controlled by the mainboard and we ruled out any other influencing factors for this