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Hi! My name is***** am the expert who will be assisting you today.
There may be a glitch with your wifi router which is preventing some devices from connecting, even if other devices are still connecting ok.
First, try restarting your wifi router and let me know if that helps.
Also try unplugging the TV for 10 minutes, then plug it back in and try again.
Please let me know if you have any further questions on this topic and I'll be more than happy to help.
Have a great weekend and stay safe,