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Pete
Pete, Engineer
Category: Electronics
Satisfied Customers: 26244
Experience:  Over 20 years of experience in the Electronics and IT industries.
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My Samsunf Tablet 7.0 has susdenly requires my password to

Customer Question

My Samsunf Tablet 7.0 has susdenly requires my password ***** get. It appears to have something to do with 'screen lock.' If this is the case, how do I mget unlocked?
JA: When did you last change the password ***** passcode to your 7?
Customer: I have never changed either. I am the only user, noone else has ever used it.
JA: Is there a Gmail address linked to your device?
Customer: Yes. As I don't care for mg-mail, I nevee use it. I am strictly a .com man.
JA: Anything else you want the Android Expert to know before I connect you?
Customer: If he/she could find my little andriod that would be nice. But that not essential.
Submitted: 16 days ago.
Category: Electronics
Expert:  Pete replied 16 days ago.

Hi! My name is***** am the expert who will be assisting you today.

Expert:  Pete replied 16 days ago.

To recover your Samsung tablet, try the following:

  1. Go to https://findmymobile.samsung.com
  2. Log in with the same Samsung account used on your locked device. It may take a few seconds for Find My Mobile to locate your device.
  3. Once your device has been located, click Unlock, and then click Unlock again. Enter your Samsung account password, and then click Next to finish.

Doing this will reset the Lock screen security.

Expert:  Pete replied 16 days ago.

Please let me know if you have any further questions on this topic and I'll be more than happy to help.

Have a good day and stay safe,

Pete.

Customer: replied 16 days ago.
I am trying to sign in, but every time I enter the code, it tells me it is incorrect. I have verified both codes sent for correctness and they are correct. What now?
Customer: replied 16 days ago.
Forget it. I will just mlive with what I have. Thank you your massistance. Jim
Expert:  Pete replied 16 days ago.

Are you unable to sign in to https://findmymobile.samsung.com ?