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Pete, Engineer
Category: Electronics
Satisfied Customers: 26191
Experience:  Over 20 years of experience in the Electronics and IT industries.
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Just taken delivery of a new kenwood mixer KVC51 but unable

Customer Question

Just taken delivery of a new kenwood mixer KVC51 but unable to switch it on after having gone through the trouble shooting guide.
JA: How long have you had your KVC51?
Customer: it arrived on 23 June and have just unpacked it now.
JA: What have you tried so far with your Kenwood product?
Customer: We’ve tested the fuse checked the wiring and the socket. We then turned the speed control to ‘min’ and then to O to reset the machine as per the guide but nothing happened.
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: Nothing springs to mind
Submitted: 5 days ago.
Category: Electronics
Expert:  Pete replied 5 days ago.

Hi! My name is***** am the expert who will be assisting you today.

Is the ‘Mixer ready indicator light’ on?

Customer: replied 5 days ago.
No it doesn’t come on. The machine is dead
Expert:  Pete replied 5 days ago.

If the light is not coming on then the machine has a fault and will need to be returned.