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Pete
Pete, Engineer
Category: Electronics
Satisfied Customers: 26238
Experience:  Over 20 years of experience in the Electronics and IT industries.
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Samsung inverter wd90j6 hc came up on display for half an

Customer Question

samsung inverter wd90j6 hc came up on display for half an hour then beeps manual says contact care can i rectify this myself
JA: How long have you had your WD90J6?
Customer: 6 months approx
JA: What have you tried so far with your Samsung product?
Customer: turn off for ten minutes then restarted and put on to different setting witch cleared it this is the second this has happened worried about leaving un attended
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: is it safe
Submitted: 15 days ago.
Category: Electronics
Customer: replied 15 days ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer: replied 15 days ago.
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 15 days ago.
nothing the manual says contact customer care when h c comes up
Expert:  Pete replied 15 days ago.

Hi! My name is***** am the expert who will be assisting you today.

Expert:  Pete replied 15 days ago.

The HC error means the heat pump has over-heated.

Try leaving it for an hour to cool down.

If it runs ok again normally after this then all is good.

If the HC error occurs again then the dryer will require a repair.

Expert:  Pete replied 15 days ago.

Please let me know if you have any further questions on this topic and I'll be more than happy to help.

Have a great weekend and stay safe,

Pete.