How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Pete Your Own Question
Pete, Engineer
Category: Electronics
Satisfied Customers: 26218
Experience:  Over 20 years of experience in the Electronics and IT industries.
Type Your Electronics Question Here...
Pete is online now

I have a new Fire but don't seem to be able to register it,

Customer Question

I have a new Fire but don't seem to be able to register it
JA: What's the brand and model of your product?
Customer: Kindle Fire
JA: What have you tried so far with your Amazon product?
Customer: I have two old kindles and an old password ***** these do not work. I have tried a new password ***** not sure if I copied it down right in my book
JA: Anything else you want the Electronics Expert to know before I connect you?
Customer: I just want to register my new kindle and be able to download stuff on to it
Submitted: 11 days ago.
Category: Electronics
Customer: replied 11 days ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call.
Customer: replied 11 days ago.
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Pete replied 11 days ago.

To register your Fire device:

  1. Access the quick settings menu by swiping down from the top of the screen
  2. Tap Settings icon
  3. Tap My Account
  4. Tap Register

Enter your Amazon account details - if it doesn't work, check if you can still log in at on your computer using the same details.

Expert:  Pete replied 11 days ago.

Please let me know if you have any further questions on this topic and I'll be more than happy to help.

Have a great weekend and stay safe,