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Eng. Andres
Eng. Andres, Engineer
Category: Electronics
Satisfied Customers: 81
Experience:  Electronic Eng. Electronics Specialist. Circuit designer
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No picture on my Samsung smart tv, no, No, No

Customer Question

No picture on my Samsung smart tv
JA: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your Samsung TV?
Customer: no
JA: Was there a power outage recently?
Customer: No
JA: Anything else you want the TV Expert to know before I connect you?
Customer: No
Submitted: 5 days ago.
Category: Electronics
Expert:  Shahid replied 5 days ago.

Hello, my name is***** am one of the JustAnswer.com techs who is going to help you today
I’m sorry to hear you're having trouble with TV
I need the following info to troubleshoot the problem;

  • What is the complete Model Number of the TV you are having the issue with?

Model Number would be written on a label pasted on the back cover or the side panel of the TV