How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • Go back-and-forth until satisfied
    Rate the answer you receive.
Ask Shahid Your Own Question
Shahid
Shahid, Technician
Category: Electronics
Satisfied Customers: 17226
Experience:  I have been repairing electronic gear since 1993 as a qualified Sony tech
33243543
Type Your Electronics Question Here...
Shahid is online now

Please i have got LG TV 62 inch, 3 years, My son broken the

Customer Question

Hi
JA: Hello. How can I help?
Customer: yes please i have got LG TV 62 inch
JA: How old is your 62?
Customer: 3 years
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: My son broken the screen
JA: Anything else you want the TV Expert to know before I connect you?
Customer: no its work the tv I just need to get new screen
Submitted: 10 days ago.
Category: Electronics
Customer: replied 10 days ago.
Hi
Expert:  Shahid replied 10 days ago.

Hello, my name is***** am one of the JustAnswer.com techs who is going to help you today
I’m sorry to hear you're having trouble with TV
I need the following info to troubleshoot the problem;

  • What is the complete Model Number of the TV you are having the issue with?

Model Number would be written on a label pasted on the back cover or the side panel of the TV

Customer: replied 10 days ago.
I need to change the screen
Customer: replied 10 days ago.
Are you going to call me
Expert:  Shahid replied 10 days ago.

Sorry, I am not available for a phone call at the moment, I am only able to help you here in the chat

Customer: replied 10 days ago.
Ok
Expert:  Shahid replied 10 days ago.

Unfortunately, the replacement screen/ display panel isn't available with the LG Parts in the UK, click the following link to view the available parts for that model

https://www.4lg.co.uk/search.pl?query=60lb580v

Please contact LG Parts directly for the replacement screen query at the following link

https://www.4lg.co.uk/pne.pl?fbrand=lg

I hope this info will help. If you have any additional questions, feel free to ask
Thanks for using JustAnswer