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Richard, Engineer
Category: Electronics
Satisfied Customers: 64883
Experience:  Electronics Engineer
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I have a problem with my Panasonic Answering System

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Hi I have a problem with my Panasonic Answering System KX-TG6801E with incoming calls the phone rings then stops the answer machine does not
JA: What's the brand/model and Operating System (OS) of your smartphone?
Customer: does not respond. The person ringing just hears the phone ringing but no one answers
JA: Anything else you want the Smartphone Expert to know before I connect you?
Customer: no

Hi there and welcome to Just Answer, my name is ***** ***** I look forward to helping you.

I’m sorry to hear you're having trouble with your phone. I know that can be frustrating. Hopefully, we can get this resolved quickly.

Please remove the power to the base unit and the batteries from the handset
Then wait 10 minutes, connect the power to the base unit, put the batteries in the handset and tell me if it then functions correctly.
Please let me know the results
Thank you

Customer: replied 2 days ago.
ok seems to be working now thank you

You are welcome

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