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Josh
Josh, Customer Service
Category: Electronics
Satisfied Customers: 33405
Experience:  dasdasd
50836188
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Have forgo password for my fire stick, tv firestick, my tv

Customer Question

have forgo password ***** my fire stick
JA: What's the brand and model of your product?
Customer: tv firestick
JA: What's the brand and model number of your TV? How old is it?
Customer: my tv is lg
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: yes tv is ok i just reset my fire stick and it wonts the pass word witch i have forgot
JA: How long has this been an issue with your LG? What happened right before this?
Customer: it was all working the fire stick that is
JA: Anything else you want the TV Expert to know before I connect you?
Customer: no dont thing so
Submitted: 6 days ago.
Category: Electronics
Expert:  Josh replied 6 days ago.

Hi! My name is ***** ***** I will be assisting you today. Please note that the steps below may not resolve the issue initially but I am happy to assist you further if necessary.

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To reset your Amazon account password, please click here: https://amzn.to/2JH2DEm

Use the reset form to create a new password ***** use the new password ***** sign in

Customer: replied 6 days ago.
TRYING TO GET INTO MY AMAZON ACCOUNT BUT FORGOT PASSWORD
Expert:  Josh replied 6 days ago.

To reset your Amazon account password, please click here: https://amzn.to/2JH2DEm

Use the reset form to create a new password ***** use the new password ***** sign in