Ask an Electronics Question, Get an Answer ASAP!
Hi! My name is ***** ***** I will be assisting you today. Please note that the steps below may not resolve the issue initially but I am happy to assist you further if necessary.
With the printer powered on, remove the power cord from the back.
Wait 2 minutes
Plug back in the power cord and power it on
Do you still have the error?
Unfortunately, the error that you are experiencing is an internal failure which would require repair/replacement. The bad news is that your printer is outside of warranty and it would cost more to repair the printer than to buy a new one.
I apologize that I had to deliver the bad news to you. Please understand that we do not like to deliver bad news because our rating on the site is based on the feedback of our customers so bad news situations are difficult to deal with. Thankfully, a large majority of our customers are understanding that we are just messengers in the situation and do not take it out on the rating system.
My goal is to give you the best experience possible! I hope I have earned a 5 star rating!
If you need more assistance, please use the reply box and let me know otherwise you can close the question by rating my services as 3-5 stars at the top or bottom of this page (or using the rate this expert option if you are on mobile)