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Richard
Richard, Engineer
Category: Electronics
Satisfied Customers: 66737
Experience:  Electronics Engineer
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I have a Galaxy A40. I am unable to answer incomin calls.

Customer Question

I have a Galaxy A40. I am unable to answer incomin calls. Phone rings and the green button appears on left of screen. When I try to push button to right to answer it won't!
JA: What's the brand/model and Operating System (OS) of your smartphone?
Customer: Samsung Galaxy a40. Microsoft windows
JA: How long has this been going on with your Galaxy? What have you tried so far?
Customer: A nnumber of days. Haven't tried anything other than phoning the number from my landline
JA: Anything else you want the Smartphone Expert to know before I connect you?
Customer: No
Submitted: 10 days ago.
Category: Electronics
Expert:  Richard replied 10 days ago.

Hi there and welcome to Just Answer, my name is ***** ***** I look forward to helping you.

I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.

Slide the button up and tell me if it answers please

Customer: replied 10 days ago.
that's the answer
Expert:  Richard replied 10 days ago.

Great.