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Richard
Richard, Engineer
Category: Electronics
Satisfied Customers: 66640
Experience:  Electronics Engineer
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I have a h p pavilion laptop ICan nt sign in, i need to

Customer Question

I have a h p pavilion laptop ICan nt sign in
JA: What Operating System (OS) are you running on your Pavilion?
Customer: i need to speak to someone
JA: What have you tried so far with your Pavilion? Have you installed any updates recently?
Customer: The password ***** pin I have used before dose not work
JA: Anything else you want the Computer Expert to know before I connect you?
Customer: I have sent a message to phone me as the number ending 81 is my land line but no one phones me back they can’t send a text to a land line
Submitted: 5 days ago.
Category: Electronics
Expert:  Richard replied 5 days ago.

Thank you for your question. My name is ***** ***** I look forward to assisting you.
I’m sorry to hear you're having trouble with your account. I know that can be frustrating. Hopefully, we can get this resolved quickly.

Can you please use my link below to reset the password
https://account.live.com/password/reset
Once the password ***** ***** try to sign into the account.
Please let me know exactly what happens
Thank you