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Richard, Engineer
Category: Electronics
Satisfied Customers: 66645
Experience:  Electronics Engineer
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I have installed the remote control app but cannot call

Customer Question

I have installed the remote control app but cannot call them,because conditional forwarding format is operation on my phone?
JA: Which software or app can I help with?
Customer: The app os on my Samsung phone.
JA: What have you tried so far with your software?
Customer: Explanation above
JA: Anything else you want the Software Expert to know before I connect you?
Customer: No
Submitted: 6 days ago.
Category: Electronics
Expert:  Richard replied 6 days ago.

Hi there and welcome to Just Answer, my name is ***** ***** I look forward to helping you.

I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.

To disable the forward,

From any Home screen, tap the Menu key.
Tap Settings.
Tap Call settings.
Tap Voice call.
Tap Call forwarding.
Tap Always forward.
Tap Disable.

Let me know how you go please