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Josh
Josh, Customer Service
Category: Electronics
Satisfied Customers: 35378
Experience:  5 years as Network Admin, 10+ years of IT support
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I want to install Netflix on my tv ref. TX-L39E6B please

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I want to install Netflix on my tv ref. TX-L39E6B please help
JA: What's the brand and model number of your TV? How old is it?
Customer: Panasonic TX-L39E6B roughly 6 years old.
JA: Does the TV menu work? Do you have the same problem on all sources/inputs?
Customer: Menu works and I have IPlayer and news programmes
JA: How long has this been an issue with your TX-L39E6B? What happened right before this?
Customer: I have just inherited the tv which was purchased from John Lewis and having IPlayer installed I would like Netflix
JA: Anything else you want the TV Expert to know before I connect you?
Customer: No But I could do with your help
Josh

Hi! My name is ***** ***** I will be assisting you today. Please note that the steps below may not resolve the issue initially but I am happy to assist you further if necessary.

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Unfortunately, if the app is not available on your TV then you would need to buy a streaming device such as a ROKU. You can buy one at a local electronic store or through their website here: https://www.roku.com/products/players

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Customer: replied 4 months ago.
Thank you Josh, will you now cancel my subscription as this was the only question I wanted

You're welcome!

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My goal is to give you the best experience possible! I hope I have earned a 5 star rating!

If you need more assistance, please use the reply box and let me know otherwise you can close the question by rating my services as 3-5 stars at the top or bottom of this page (or using the rate this expert option if you are on mobile)

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