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Richard
Richard, Engineer
Category: Electronics
Satisfied Customers: 67400
Experience:  Electronics Engineer
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When I open my Telegraph app it opens with a blank (white)

Customer Question

When I open my Telegraph app it opens with a blank (white) page and nothing I try changes this.
JA: Which software or app can I help with?
Customer: The Telegraph electronic news app
JA: What have you tried so far with your software?
Customer: looking for a control on the screen, switching the ipad off and on again.
JA: Anything else you want the Software Expert to know before I connect you?
Customer: I had been on the app and pressed to get issues and this happened. (yesterday evening)
Submitted: 9 days ago.
Category: Electronics
Expert:  Richard replied 9 days ago.

Hi there and welcome to Just Answer, my name is ***** ***** I look forward to helping you.
I’m sorry to hear you're having trouble. I know that can be frustrating. Hopefully, we can get this resolved quickly.
Can you please hold the power button on the device until you see a menu and choose power off.
Then power on the device and tell me how it still has the problem.
Thank you

Customer: replied 9 days ago.
Done
Expert:  Richard replied 9 days ago.

power on the device and tell me how it still has the problem.
Thank you